Marlon Charles

VP, Technology

Marlon joins SMS from UnitedHealth Group where he has served since 2014 in a variety of leadership roles within Optum Technology. Most recently Marlon was responsible for UnitedHealth Group’s telephony infrastructure and global contact center systems. Prior to Optum, Marlon held various leadership roles at Target and Best Buy corporate headquarters and have led multiple large-scale technology and digital transformation programs. Marlon is passionate about providing technical solutions to simplify Healthcare for everyone. Outside of work, he enjoys traveling, playing golf and spending time with his wife and four kids. Marlon graduated with a BS in Business Administration from Kansas State University.